![]() Choose File > Options > Add-ins, in the Manage drop-down select Templates and click Go.On the Office tab unselect Use Office applications to sync Office files that I open and click OK.Right-click on the blue cloud OneDrive icon in the system tray, choose Settings.This tends to be required when Word freezes on the blue splash screen with a message in the bottom left saying Loading template.dotx. ![]() Once this has worked, close Word and re-open your document a second time to view it in normal editing modeįor more persistent problems with a specific document follow the steps below to unlink your document from a template that isn't available. ![]()
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